Privacy Policy

Privacy Policy

Last Updated: October 17, 2025

1. Introduction

Welcome to DriveFlow Media Ltd (“DriveFlow Media,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website driveflowmedia.com, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

DriveFlow Media Ltd is a UK-based digital marketing agency specialising in media buying, content creation, and analytics.

Email: info@driveflowmedia.com

We act as the Data Controller for the information we collect.

3. Information We Collect

a. Information You Provide

We may collect the following information directly from you:

  • Name, email address, phone number, and company name.

  • Details you submit through contact forms or booking requests.

  • Billing information when you purchase our services.

b. Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address and approximate location.

  • Browser type, device information, and pages visited.

  • Interaction data via cookies and tracking technologies (e.g. Meta Pixel, Google Analytics).

c. Cookies

Cookies are small text files stored on your device to enhance your browsing experience.

We use:

  • Essential cookies for site functionality.

  • Analytics cookies to improve performance.

  • Marketing cookies to deliver relevant ads.

You can manage or disable cookies through your browser settings.

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and deliver requested services.

  • Improve our website and marketing campaigns.

  • Send you updates or offers (only if you opt in).

  • Fulfil legal and contractual obligations.

We do not sell or rent your data to third parties.

5. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Contractual necessity – to provide services you request.

  • Legitimate interest – to improve our business and marketing.

  • Consent – when you agree to receive marketing communications.

  • Legal obligation – when required by law.

6. Sharing Your Information

We may share your data with:

  • Trusted service providers (hosting, analytics, CRM, payment processors).

  • Advertising platforms (Meta, Google, etc.) to measure or deliver campaigns.

  • Legal or regulatory authorities when required.

All partners must comply with data protection laws.

7. Data Retention

We retain your data only for as long as necessary:

  • Enquiry data: up to 12 months after contact.

  • Client data: for the duration of the contract + 7 years (for accounting).

    After this, your data will be securely deleted or anonymised.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to processing or request restriction.

  • Withdraw consent at any time.

  • Request data portability.

To exercise these rights, contact us at privacy@driveflowmedia.com.

9. Data Security

We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

10. International Transfers

Some of our service providers may process data outside the UK/EEA.

Where this occurs, we ensure adequate safeguards are in place (e.g. Standard Contractual Clauses).

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

12. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

DriveFlow Media Ltd

Email:privacy@driveflowmedia.com

Website:driveflowmedia.com

London, United Kingdom

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